GalaxyAdvisors Blog

In September Miller-McCune journalist Emily Badger interviewed Peter Gloor about his work finding the people behind trends -- information producers, not the information itself -- before trends take off.

Recently Nature News interviewed galaxyadvisors Chief Creative Officer Peter Gloor about our prediction work...building models that can predict consumer
behaviour, such as ticket sales for Hollywood films, using a range of online
sources including social media.


The same work has also been picked up by Daily Mail
Gartner forecasts social media revenue to hit $US15b ... according to Gartner this is mostly because  social networking sites with the help of social analytics firms such as GalaxyAdvisors will be able to unlock the interconnected data structures of users.

Recently I was giving a presentation about Coolhunting through Swarm Creativity at the CRM Forum in Zurich. As there was the Soccer World Championship at that time in South Africa, at the end, the moderator Susanne Wille asked me to make my predictions about which team would win the World Cup. Unfortunately, reading the collective mind on the Web does not predict the outcome of 22 soccer players fighting each other particularly well, not to speak about inexplicable decisions of the referee. I therefore refused to make a prediction. Nevertheless, of course we have our prediction system running on our new CoolTrend 2.0 for the last few weeks, because the wisdom of the crowd is still better than chance, although not on the level of accuracy we can reach when predicting political elections or movie box office returns.
So here are our trend curves about which team would win the World Cup, as of June 24, 2010, first the trends on the Web, then on the Blogs


The first thing to note are the huge oscillations among the leaders. Even Italy, out by now, has been traded once (around May 18) as a leader. At the time of the coolhunt (June 23rd), the crowd both on the Web and Blogs thinks that Argentina and Brazil have the best chances to be the 2010 Soccer World Champion. Well, as we know by now, Spain won the championship.
We have been working on trying to predict market indicators for quite some time by analyzing Web Buzz, predicting who will win an Oscar, or how well movies do at the box office. Among other things we have correlated posts about a stock on Yahoo Finance and Motley's Fool with the actual stock price, predicting the closing price of the stock on the next day based on what people say today on Yahoo Finance, on the Web and Blogs about a stock title.

The rising popularity of twitter gives us a new great way of capturing the collective mind up to the last minute. In our current project we analyze the positive and negative mood of the masses on twitter, comparing it with broad stock market indices such as Dow Jones, S&P 500, and NASDAQ. We collected the twitter feeds from one whitelisted IP for six months from March 30, 2009 to Sept 4, 2009, ranging from 5680 to 42820 tweets per day. According to twitter this corresponds to a randomized subsample of about one hundredth of the full volume of all tweets, as the total volume in 2009 was about 2,5 million tweets per day. We tried to measure collective hope and fear on each day by applying the simple metric of counting all tweets containing the words "hope" - there were 54 to 467 tweets per day, and "fear" or "worry" - there were 9 to 100 tweets per day. This tells us that people prefer optimistic words (hope) to pessimist words (fear or worry).


As external benchmark of investor fear we used the Chicago Board Options Exchange Volatility Index VIX, which is strongly negatively correlated with Dow, S&P 500, and NASDAQ, which is not surprising, as the spread of stock options on a given day is used to calculate VIX. Initially we expected the number of tweets with hope to negatively correlate with VIX, and the number of tweets with fear or worry to correlate positively with VIX. Surprisingly, we found positive weak but insignificant correlation for both "hope" (0.135) and "fear" or "worry" (0.172) with VIX, and negative significant correlation with both "fear" and "worry" and "hope" with Dow NASDAQ and S&P500 (This means that people start using more emotional words such as hope, fear, worry in times of economic uncertainty. We therefore created a simple twitter-volatility index combining mentions of hope, fear and worry, normalizing it with the total amount of tweets per day as a baseline. This index displays strong significant negative correlations to Dow, NASDAQ and S&P500, and strong significant positive correlation to VIX (see table below).


The picture below visualized the negative correlation between Dow (blue) and "hope, fear, and worry" (green) in the period March 30, 2009 to Sept 4, 2009.


To put this in simple words, when the emotions on twitter fly high, that is when people express a lot of hope, fear, and worry, the Dow goes down the next day. When people have less hope, fear, and worry, the Dow goes up. It therefore seems that just checking on twitter for emotional outbursts of any kind gives a predictor of how the stock market will be doing the next day.

Just to be clear, what we have presented here are very early preliminary results, and much more work is needed to scientifically verify it.
Recently we were wondering if the social network structure of fans of a brand, a star, or a cause tells us how passionate the fans are. To be more precise, we were looking at the network structure of the friendship network of Facebook fan pages. This means that we collected - as far a publicly accessible - the friendship network of the people who clicked on the "like" button on a fan page.
For a start, look at the fan page of our own COINs2010 conference (by the way, the conference will be soon in Savannah Oct 7 to 9, at SCAD, we hope to see many of you there ☺ ).

The dark dots in the network are the fans of COINs2010, the green dots are their friends. This means that for this initial analysis we looked at how many and how well-connected friends a fan of COINs2010 has. We ignored direct links between the fans, but focused on their external friendship network.

In this first attempt we looked at a total of 15 fan groups in 5 categories, see the table below:

We (admittedly subjectively) ranked the emotionality from 1 (product brands) to 5 (medical causes). We found positive correlation of 0.33 (although non-significant) between the network density and emotionality. This means, the more connected the friends of a cause or brand are, the more emotional they are about their cause. Even more interestingly, we found significant negative correlation between the clustering coefficient of -0.57. This means that the more the friends of fans are clustered in subgroups, the less emotional they are.

The conclusions would be that the causes with the most emotional supporters have a dense, but evenly spread out network, with few clearly separated subgroups.

Based on this admittedly very preliminary analysis, what are actions you can take to further you cause? The answer is simple: Help to weave the network of your supporters.
1. broker connections between supporters
2. fight fragmentation of supporters by connecting subgroups
In short - help build one large happy familiy!
Little did I know when I was attending one of the evening events of Swissnex that I was about to meet a truly impressive creator. After filling a heaped plate of food at the sumptuous buffet after the talks, I was looking for a place to eat when I noticed two attractive women in the back of the room. As soon as we started talking I noticed that they were not just a pleasure to look at and talk with but real creators. In my discussion with Magdalena, she told me that she was a graphic artist producing digital art. When she invited me to visit her in her studio I jumped at the opportunity.

On a sunny afternoon the next week I climbed the stairs to her studio in Revere outside of Boston. The studio doubles as a gallery, displaying really cool art. When we sat on her couch in the middle of art books and framed digital pictures, Magdalena told me a bit about her life. She was born in Poland to parents of German descent, as a young adult she moved to Germany, later after she had married an American she moved to Boston, where initially she continued working as a biologist for a research company. Ten years ago, however, she decided to quit natural science and to exclusively focus on art. In her art she takes digital photographs of people, dressing them in medieval cloth and embedding them in a renaissance style environment, giving her digital pictures the feel of Rubens or Boticelli paintings. For her digital paintings she needs lots of models, whose pictures she takes on the floor of her living room. She has a wide circle of models and friends, drawn from fellow artists, painters, photographers, and actors but also including scientists from her previous work. One of the more interesting ones is Niki the crossdresser with large wig at night - Nick the scientist during the day.

Her masterpiece until now is “the sleepers” (extract pictured below), a digital composition of 35 models, combining 35 digital photographs of 25 different people into a surreal nightly landscape of ethereal beauty.

When I asked her how she finances her art, she told me that she works seven days a week, only now it’s not work anymore but her passion and labor of love. She explained “I want to spend my time to become a better artist, and not wasting my time selling art”. This of course means, that besides creating art, and occasionally selling art, Magdalena is doing all sorts of odd jobs. She has folded towels in “bed & bath”, and she worked as a temp usher during the entire last stay of Cirque du Soleil in Boston. During these jobs she never stops promoting her art. While working at Cirque du Soleil, she produced one of her signature large digital artistic creations with some models from Cirque du Soleil, and asked for permission to put it up in the tent. When her temp manager denied the request she found another employee of Cirque du Soleil who put it up for her in the break room of the internal employees of the Cirque.

She even succeeded in having some of her art shown in the ICA – the Institute of Contemporary Art in Boston. This happened when one day she learned that next Saturday morning the ICA would show 100 pieces of art from local artists. Needless to say she was the first one at the door next Saturday at six in the morning, not only assuring a premium spot for her piece of art, but even winning an award for the best picture.

For a change, Magdalena likes to go out to art shows and cultural events like the one from Swissnex at the Harvard Business School where we met. Another favorite of hers are the events from the Goethe Institute in downtown Boston. Not only is there good food at these events, but also good company, and the opportunity to recruit more models for her masterpieces, and perhaps even a customer or two.

When I asked her what motivates her, the first thing I noticed was a fierce sense of independence and self-determination. This reminded me of the famous quote of Perikles, politician during Athen’s golden age of democracy: “Make up your mind that happiness depends on being free, and freedom depends on being courageous”. Magdalena put her own principle into the following words “You end up where you want to go if you let go without knowing how you will get there.”
Her main motivation to do what she does is twofold: seeing the happiness of people when they acquire her art, and the big satisfaction she draws from the process of creating new art.

One of her ways of increasing dissemination of her art is to choose her models well. If they like her art and their own representation in Magdalena’s pictures, they will spread the word. Usually this works very well, at least it worked for me. At the end of my visit she had successfully recruited me as a model for her next masterpiece, tentatively named “the wall”, which will combine a large number of people building up and tearing down a wall.

I think every member of a COIN can learn a lot from Magdalena!
  • The MIT association is very reassuring, their approach was very methodical, confident, patient, helpful and encouraging. Outstanding team, focused, conceptually easy, quick at negotiating time and delays, great class, simple and user friendly despite the complex systems.
    Maggie Palazzolo, Research Coordinator
  • Excellent experience overall. Correspondence was kind, fast and helpful mostly via email; we suggested new features as needed and they were added quickly.
    Daniel Oster, Assistant to the CEO
  • There are many others who say they can do similar things, but I don't think they are actually capable. GalaxyAdvisors is different because many others don't use the social network methodology to learn what people are talking about.
    Daniel Oster, Assistant to the CEO
  • Very Unique. There are no others like them! We trust galaxyadvisors and feel that relationship is critical, as we are not social network analysis experts and need their help and understanding.
    Mirjam Hauser, GDI Analyst